Ticket Changes
- After purchasing, reservation dates may be changed once at no charge by calling at least 24 hours prior to original cruise (subject to availability of desired trip).
Refund Policy
- Cruise reservations are fully refundable until two weeks prior to cruise date; 70% refundable within two weeks of cruise until 24 hours prior to cruise; and non-refundable within 24 hours of cruise.
- Each subsequent change will be subject to a $15 per person change fee.
- Tickets not used at the time of sailing (“no show”) are non-refundable and may not be used on other cruises.
Cancellations
- There is a 15% fee for cancellations. Changes to departure dates and times are possible without incurring fees, but is dependent on availability for the new dates selected.
Lost & Found
- The crew will hold items left on board in the galley until the end of the day. Afterwards, items will be taken to the main office at 39 Beach Road in Haines. Please call 907-766-2100.